1. What stage is your area team progressing through?
To be a little challenging to myself and our area team, I think that we currently are still in the Forming stage. We have built good trust but we have not yet "Stormed" and because we have not past that stage, I don't think we have yet to get to the Norming stage. But that doesn't mean that I don't think our team is progressively improving and advancing together as a group. I just think that we will always have room for improvement. And since we are still new to working together and working on a new project, we will eventually get through to the Performing stage together and thrive!
2. How will you help your area achieve and maintain the performing stage?
I will help my area reach and maintain the performing stage by always making sure I am on top of my responsibilities. I want to get to the level that I never hesitate to help my teammates when they are overloaded with work. I will strive to do my work punctually and with quality. I will always appreciate the work done by others.
3. How will you help BYUSA achieve and maintain the performing stage?
I will help BYUSA reach and maintain the performing stage by doing my part in appreciation to all of their hard work, contributions, and dedication. I want to be uplifting and positive for my peers so that when they need a smile they can look to me to brighten their day. I will do my best to lend a helping hand wherever is needed.
Saturday, July 23, 2011
BYUSA Brand
1. Why is it important to have consistent branding in BYUSA?
Consistency is always a prerequisite of success. It reduces the confusion that may arise if we are constantly changing our look. Consistency also shows that we are confident with how we are portrayed through our branding that we don't constantly have to change it.
2. 2 things learned from the Marketing Style Guide
-I didn't realize how many resources and places to advertise we have on campus. I know that I constantly see the BYU Brand around different places on campus but there are more than I possibly could imagine. I definitely have overlooked the technology and digital resources that are available in the Wilk and other buildings that are also helpful to our advertising.
-I find the 5 steps of brainstorming interesting, funny, and very useful.
1. Define the Problem
2. Gather the Information
3. Search for the Idea
4. Forget About It (haha)
5. Put the Idea into Action
Consistency is always a prerequisite of success. It reduces the confusion that may arise if we are constantly changing our look. Consistency also shows that we are confident with how we are portrayed through our branding that we don't constantly have to change it.
2. 2 things learned from the Marketing Style Guide
-I didn't realize how many resources and places to advertise we have on campus. I know that I constantly see the BYU Brand around different places on campus but there are more than I possibly could imagine. I definitely have overlooked the technology and digital resources that are available in the Wilk and other buildings that are also helpful to our advertising.
-I find the 5 steps of brainstorming interesting, funny, and very useful.
1. Define the Problem
2. Gather the Information
3. Search for the Idea
4. Forget About It (haha)
5. Put the Idea into Action
Volunteer Recruiting, Retention, and Rewarding
1. Why do you volunteer?
It is the biggest reward for me to see the smile on someone's face when I see that they got something out of my services. I'm the type of person to always put others before myself because I get joy out of making others happy. Volunteering with BYUSA is not only a way for me to serve my peers but also a way for me to serve myself because I get to be a part of an uplifting environment and I get to make so many friends who have the same aspirations as I do.
2. In what ways do you contribute to the culture of the office? What can you do individually to make our BYU community a Zion community?
Well first off, my Asian-ness makes the cultural diversity soar in the office ^_^ :P But I also like to think that I try to contribute to the office by bringing more appreciation since it is my role in BYUSA to show love and appreciation for everyone. As an individual, I think it's important to not hide my talents and contribute the skills that the Lord has given me to the community so that we can all compile our skills together to thrive together. It is my responsibility to be an example of a divine centered leader and encourage others to do the same.
3. I got a friend to come into the office and get a tour! She is just currently deciding which area she wants to serve! :)
It is the biggest reward for me to see the smile on someone's face when I see that they got something out of my services. I'm the type of person to always put others before myself because I get joy out of making others happy. Volunteering with BYUSA is not only a way for me to serve my peers but also a way for me to serve myself because I get to be a part of an uplifting environment and I get to make so many friends who have the same aspirations as I do.
2. In what ways do you contribute to the culture of the office? What can you do individually to make our BYU community a Zion community?
Well first off, my Asian-ness makes the cultural diversity soar in the office ^_^ :P But I also like to think that I try to contribute to the office by bringing more appreciation since it is my role in BYUSA to show love and appreciation for everyone. As an individual, I think it's important to not hide my talents and contribute the skills that the Lord has given me to the community so that we can all compile our skills together to thrive together. It is my responsibility to be an example of a divine centered leader and encourage others to do the same.
3. I got a friend to come into the office and get a tour! She is just currently deciding which area she wants to serve! :)
Raising the Bar: Professionalism
How does professionalism create credibility?
Professionalism creates credibility because it shows that whoever is practicing professionalism is taking their job/responsibilities seriously. It is important enough to them that they will make an effort to dress cleanly and appropriately, to be punctual, etc. Being professional shows that one can act appropriately in appropriate situations.
Describe a unique protocol you have learned or experienced.
I used to work at a clothing store called Aeropostale. They are a nation wide company that is very well known in the retail business. In order for them to stay so successful within their competitive field is that they are very strict on their protocol. They have a guideline that all employees have to follow and enforce while working called Giving Ten. It is 10 actions/protocols that we must always perform on the customers.
1. Greet with enthusiastic pitch
2. Acknowledge every customer
3. Ask what size
4. Add on items to their purchase
5. Everything in store must be in size order
6. Store Manager/Sales Lead must stand out on the floor
7. Cash Wrap fast, friendly, and efficient
8. Ask for e-mail
9. Say thank you
10. Earn a recommendation
Every single customer is supposed to experience all Give Ten guidelines. And I can see that this company is very successful and lifted up by these protocols that they set for themselves and their employees. It makes the customers happy and satisfied, it also makes the employees' jobs easier.
Friday, July 8, 2011
Divine Centered Leadership
1. What is your motive for service?
My motive for service is that I want to see the smiles on people's faces when I know they have benefitted from my efforts. I do not seek appreciation nor have I gotten many, which I have no complaints about. I love to serve and I'd always rather put others before myself. Though sometimes it does not do me any good to put myself last, I always feel closer to becoming like Christ when I strive to be selfless.
2. As instructed in Elder Robin's talk, create a "to-be" list for yourself.
Humble
Genuine
Happy
Truthful
Hardworking
Dedicated
Trustworthy
Loving
Forgiving
Knowledgeable
Selfless
(in no particular order)
3. Pick an individual in BYUSA that you don't know as well and find a way to get to know their heart.
I learned a lot about Eric Cecil in a way that I never did before. I got to hang out with him for a good amount of time this past weekend and it was a great bonding and even spiritual experience. I learned his personality in more depth and found that he is such a faithful servant to the Lord. He does everything in his power to make himself more available to God and he strives to be a servant of God at all times. I admire so many of his traits and I'm so glad to be working with him this year.
4. Yes I have read the Divine Centered Leadership.
My motive for service is that I want to see the smiles on people's faces when I know they have benefitted from my efforts. I do not seek appreciation nor have I gotten many, which I have no complaints about. I love to serve and I'd always rather put others before myself. Though sometimes it does not do me any good to put myself last, I always feel closer to becoming like Christ when I strive to be selfless.
2. As instructed in Elder Robin's talk, create a "to-be" list for yourself.
Humble
Genuine
Happy
Truthful
Hardworking
Dedicated
Trustworthy
Loving
Forgiving
Knowledgeable
Selfless
(in no particular order)
3. Pick an individual in BYUSA that you don't know as well and find a way to get to know their heart.
I learned a lot about Eric Cecil in a way that I never did before. I got to hang out with him for a good amount of time this past weekend and it was a great bonding and even spiritual experience. I learned his personality in more depth and found that he is such a faithful servant to the Lord. He does everything in his power to make himself more available to God and he strives to be a servant of God at all times. I admire so many of his traits and I'm so glad to be working with him this year.
4. Yes I have read the Divine Centered Leadership.
RACE
In what ways does RACE prepare you to be a more successful leader?
RACE gives me an exact template of how to stay organized during what could have been a hectic planning process. It lays out the steps and paces my steps so I will not get too ahead of myself. It also reminds me of the tasks that may be overlooked, such as evaluating after the event is over. This is such a useful tool for me to use but such a great resource that I am able to share with my peers also.
How do you plan to use RACE in your area throughout the upcoming year?
I plan to use RACE in my area very often this coming year. I will need to plan and carry out big events such as the end of the semester appreciation activities. RACE will help me and my program directors to stay organized in a timely manner and be able to see everything visually. It will reduce the risk of us leaving anything out because RACE is so thorough.
RACE gives me an exact template of how to stay organized during what could have been a hectic planning process. It lays out the steps and paces my steps so I will not get too ahead of myself. It also reminds me of the tasks that may be overlooked, such as evaluating after the event is over. This is such a useful tool for me to use but such a great resource that I am able to share with my peers also.
How do you plan to use RACE in your area throughout the upcoming year?
I plan to use RACE in my area very often this coming year. I will need to plan and carry out big events such as the end of the semester appreciation activities. RACE will help me and my program directors to stay organized in a timely manner and be able to see everything visually. It will reduce the risk of us leaving anything out because RACE is so thorough.
Tuesday, July 5, 2011
Vision and Mission Statement
How will you implement the vision in your role?
When I compare the vision to the role I play in BYUSA, the first thing that pops out at me is when the vision says that there be no intellectually, spiritually, emotionally, or physically poor among us. That line strikes me as that we do not leave anyone behind. That is important for my role because I want to make sure that as "Volunteer Appreciation," we do not leave anyone out of our thoughts. This vision reminds me that like Christ, he would never leave even one sheep behind, I must be like him and make sure no one feels left out.
Read the BYUSA mission statement and write your reflection/thoughts on it.
I participated in BYUSA last year and from my experience last year I feel that BYUSA has really made a conscience and successful effort to implement everything said in the mission statement. The mission statement emphasizes service as the core of BYUSA, and it is so apparent that we are so different from the other student government/organizations on other campuses. We have a special purpose and we do it so well. Something that is very personal to me is the sense of belonging stated. When I started BYUSA again this year, I instantly felt that sense of belonging. It was amazing how I literally gained so many friends all in one day. I had a very bad experience my Spring semester this year, and everything has just looked up and brighter since I stepped into the office.
When I compare the vision to the role I play in BYUSA, the first thing that pops out at me is when the vision says that there be no intellectually, spiritually, emotionally, or physically poor among us. That line strikes me as that we do not leave anyone behind. That is important for my role because I want to make sure that as "Volunteer Appreciation," we do not leave anyone out of our thoughts. This vision reminds me that like Christ, he would never leave even one sheep behind, I must be like him and make sure no one feels left out.
Read the BYUSA mission statement and write your reflection/thoughts on it.
I participated in BYUSA last year and from my experience last year I feel that BYUSA has really made a conscience and successful effort to implement everything said in the mission statement. The mission statement emphasizes service as the core of BYUSA, and it is so apparent that we are so different from the other student government/organizations on other campuses. We have a special purpose and we do it so well. Something that is very personal to me is the sense of belonging stated. When I started BYUSA again this year, I instantly felt that sense of belonging. It was amazing how I literally gained so many friends all in one day. I had a very bad experience my Spring semester this year, and everything has just looked up and brighter since I stepped into the office.
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